3 things COVID-19 taught us about managing customer experience.
We have been "plagued" with the COVID-19 pandemic for about a year and a half. What have we learned? This article explores the impact of...
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Key Personnel
Thong Teck Yoong
Founder and CEO
Datuk Zaini Diman
Director
Contact Center Solutions
Forging Meaningful Connections Through an Omnichannel System
A chance to foster meaningful connections
We are a communications and cloud contact center solutions provider specialising in supplying telecommunication technologies for Malaysian businesses. Backed by our partnerships with technology market leaders and professional teams, our solutions go beyond meeting your communication requirements.
Engrained within Gold Vois is the belief that we provide businesses the opportunity to communicate and engage better. Ultimately, allowing them to build and foster greater connections with their customers.
How we can help you
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Consultation
Our solutions are based on your specific needs to ensure optimal returns on your technological investment.
Integration
Seamless integration across legacy and other channel systems.
Support
Up to 24-hour support, all year long (depending on service level agreement).
Training
Comprehensive training sessions to familiarise yourself with our solutions.
Analytics
Easy to understand, detailed reporting at your fingertips.
Installation
Leave the nitty-gritty to us.
Real-world insights
Get in touch with our experts today
E-MAIL
US
VISIT
US
Suite 3A – 4, 4th Floor
Wisma WIM, 7 Jalan Abang Haji Openg
Taman Tun Dr Ismail,
60000, Kuala Lumpur
Quality partnerships that enable meaningful connections
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